Privacy Policy

1. Introduction

WOOLF Interior Architecture & Design Ltd is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and safeguard personal data in line with UK GDPR and applicable data protection laws.

2. Information We Collect

We may collect and process the following data:

Personal details (name, email address, phone number)

Project-related information submitted via enquiry forms

Communication records (emails, correspondence)

Newsletter subscription preferences

Website usage data (via analytics tools)

3. How We Use Your Information

We use your data to:

Respond to enquiries and manage client relationships

Deliver design services and project communications

Send newsletters and relevant updates (where consent is given)

Improve website performance and user experience

We do not sell or distribute your personal data to third parties.

4. Legal Basis for Processing

We rely on the following lawful bases:

Consent – for newsletters and marketing communications

Contract – where processing is necessary for project work

Legitimate interests – to improve services and communication

5. Data Sharing

We may share information with:

Trusted third-party consultants, contractors, and suppliers (where relevant to a project)

Service providers supporting our website or communications (e.g. email platforms, analytics tools)

All third parties are expected to respect the security of your data.

6. Data Retention

We retain personal data only for as long as necessary:

To fulfil the purpose it was collected for

To meet legal, accounting, or reporting requirements

7. Your Rights

You have the right to:

Access your personal data

Request correction or deletion

Withdraw consent at any time

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

8. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

9. Cookies & Analytics

This website uses cookies and analytics tools (such as Google Analytics) to understand how visitors interact with the site and improve performance.

For more information, please refer to our Cookie Policy.

10. Contact

For any privacy-related enquiries, please contact:

[email protected]